Please read this disclosure before using Shikiquote

Shikiquote is operated by MULTISEEK trading as Shikiquote (ABN 14 977 556 780), located in Sydney, NSW, Australia. The website, www.shikiquote.com.au, is intended for users aged 18 years and over.

About Shikiquote

Shikiquote is an information, advertising and quotation-request platform that helps users connect with independent businesses, tradespeople, contractors and other service providers (“Providers”).

Users may access Shikiquote and submit quotation requests free of charge. Shikiquote receives subscription and advertising fees from Providers listed or advertised on the website. We do not charge users for submitting a quotation request unless a charge is clearly disclosed before submission.

Unless expressly stated otherwise, Shikiquote:

• does not provide the advertised products or services;
• is not the merchant of record;
• does not perform the requested work;
• does not enter into contracts on behalf of users or Providers;
• does not collect or hold payments for work performed by Providers;
• does not determine the final price or terms of a quotation; and
• is not a party to agreements made between users and Providers.

Any quotation, contract, payment or other arrangement is made directly between the user and the relevant Provider.

Listings and market coverage

Shikiquote does not list or compare every Provider in the market. Some businesses may not advertise with us, accept online enquiries or have capacity to accept new customers. The absence, inclusion or position of a Provider on the website is not a representation about that Provider’s quality, suitability or availability.

Listings may be arranged by category, location, service area, date, advertising package or other administrative criteria. Unless expressly stated, Shikiquote does not rank or recommend Providers.

Articles, guides, blog posts and opinions published by Shikiquote provide general information only. They should not be treated as professional advice or as an endorsement or guarantee of a particular Provider, product or service.

Quotation requests and Provider contact

When you submit a quotation request or use a search tool, widget, application, advertisement or Provider link, the information you supply may be provided to one or more relevant Providers, as explained when you submit the request. You may also be redirected to a Provider’s website or given instructions for contacting the Provider.

A quotation request does not guarantee that any Provider will respond, provide a quotation, remain available or accept the requested work. Any price displayed on Shikiquote may be indicative only. The final scope, price, timing and conditions must be confirmed directly with the Provider.

A Provider’s website, services, quotations, policies and conduct are independently controlled by that Provider. Before entering into an agreement, you should read the Provider’s terms, privacy policy, quotation, cancellation conditions and refund policy.

Important checks for users

Shikiquote does not guarantee or certify the identity, qualifications, licences, insurance, experience, reputation or suitability of a Provider merely because the Provider appears on the website.

Before engaging a Provider, users should independently check, where relevant:

• the Provider’s identity and contact details;
• its ABN or ACN registration;
• trade, professional or occupational licences;
• qualifications, registrations and industry memberships;
• public liability, professional indemnity, workers compensation and other relevant insurance;
• references and independently sourced reviews;
• the written scope of work, total price and applicable GST;
• deposits, progress payments and cancellation terms;
• warranties, completion dates and dispute procedures; and
• any required permits, approvals or safety arrangements.

An ABN, licence, insurance policy, website listing or online review does not by itself guarantee the quality or reliability of a Provider.

Exercise caution before making payments. Deposits and progress payments may be legitimate, but you should not pay an unusually large amount in advance without verifying the Provider, obtaining a written contract and understanding the applicable payment and refund conditions. Where appropriate, obtain independent legal, financial or technical advice.

Responsibilities of Providers

Providers listing or advertising on Shikiquote must provide accurate and current business information. They are responsible for maintaining all ABNs, registrations, licences, qualifications, permits and insurance required for their activities.

Providers are solely responsible for:

• the accuracy of their listings and quotations;
• deciding whether to quote for or accept work;
• their communications and dealings with users;
• the price, scope and conditions of their services;
• contracts entered into with users;
• collecting payments and issuing receipts;
• performing the agreed work;
• warranties, variations, cancellations and refunds;
• protecting personal information received through Shikiquote; and
• complying with the Australian Consumer Law and all other applicable laws.

Publication of a Provider’s listing does not mean that Shikiquote has verified, approved, accredited or endorsed the Provider.

Legal rights and responsibilities

Users and Providers are responsible for their own use of the website and for keeping their account details secure.

Nothing in this disclosure excludes, restricts or modifies any right, consumer guarantee, remedy or liability that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Users must read the Terms and Conditions for Users and Privacy Policy.

Providers and advertisers must read the Terms and Conditions for Advertisers and Vendors and Privacy Policy before registering, advertising, receiving enquiries or submitting a listing.

If you do not agree with the applicable Terms and Conditions or Privacy Policy, please do not use Shikiquote.

We hope Shikiquote helps you find useful information and connect with suitable service providers.

MULTISEEK trading as Shikiquote
ABN: 14 977 556 780
Location: Sydney, NSW, Australia
Email: info@shikiquote.com.au
Website: www.shikiquote.com.au